GLOBAL SERVICES Australia deploys highly experienced duty managers who are capable of directing effective operational delivery on a 24/7 basis. Therefore, every one of our teams are backed-up by appropriately trained reservists to ensure that service standards are fully maintained during any periods of holiday or sickness.
Our Security Officers also dress to the required uniform code to suit the environment in which they work, whether that may be formal attire, uniformed presence or casual clothing.
GLOBAL SERVICES Australia is a client focused security organisation. We thoroughly screen and train our security officers and direct our internal resources so that our managers and supervisory staff provide a level of service that directly responds to your expectations.
We have found that clients generally seek:
We built a service strategy based on service excellence to increase client satisfaction levels. We strive to provide employees who are focussed, committed and fully trained.
At GLOBAL SERVICES Australia we believe one of the most important aspects of crowd control duties is customer service.
Our licenced crowd controllers must undertake extensive on the job training before being accepted as a crowd controller. We maintain that all staff must abide by our standard induction training of all officers.
We believe the major emphasis of the job is good customer service, with security forming an essential but relatively minor component.
Our licenced crowd controllers must undertake extensive on the job training before being accepted as a crowd controller. We maintain that all staff must abide by our standard induction training of all officers.
We have found that the best solution is presence, not confrontation. This is why our crowd controllers have been trained on-site alongside experienced professionals to keep guests and events under control and hassle-free.
Mobile patrols remain one of the most cost effective methods of maintaining physical security deterrence when full time security is not financially viable.
GLOBAL SERVICES Australia offers Mobile Patrol services 24 hours 7 days per week. Some of the duties that our patrol officers perform are:
GLOBAL SERVICES Australia can provide a thorough and tailored alarm response service. When an alarm is triggered, a fast and reliable response is critical to ensure minimal loss or damage to your premises.
GLOBAL SERVICES Australia can respond and investigate your alarm activation and provide a full incident report.
Global Services Australia is managed by experienced and dedicated personnel at all levels of its operations. Global Services continuously deliver best practice standards, at competitive rates without compromising service, quality or professionalism.
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